FAQS
Contact
Our Shop
Orders & Delivery
Please fill out our online form or contact us directly by email at info@claridgesflowers.co.uk.
We’re available Monday to Saturday, 10am–6pm, and Sundays and Bank Holidays, 11am–3pm.
You can also ring us on: +44 (0)20 7409 6525 or Whatsapp us: +44 7399 271518
To speak to our team about events, please email events@claridgesflowers.co.uk. Or Whatsapp us on : +44 7399 271518
Please speak to our team in the flower workshop using the email shop@claridgesflowers.co.uk or Whatsapp us on: +44 7399 271518
Claridge’s Flowers is located on Brooks Mews, just moments from Claridge’s in the heart of Mayfair. Our address is Claridge’s Flowers, Brooks Mews, London W1K 4HR.
We are open Monday to Saturday, 10am–6pm, and Sundays and Bank Holidays, 11am–3pm.
Our shop offers an ever-changing selection of seasonal flowers, hand-tied bouquets, vase arrangements and flowers by the stem, alongside a curated collection of vases, floristry tools and gifts.
Yes. Our florists can create bespoke arrangements inspired by a favourite flower, colour palette or special occasion. Visit us on Brooks Mews or contact the team to discuss what you have in mind.
Yes. Claridge’s Flowers offers delivery across London, including flowers for guests staying at Claridge’s. Speak to our florists to arrange delivery and confirm the cost.
We offer next day and nominated day delivery, 7 days a week, to addresses within the M25 via courier service. We are sometimes able to deliver to addresses beyond the M25, please speak to our team about your requirements.
London same-day delivery is available if orders are placed before 2pm.
Your can also send flowers to guests within Claridge's hotel or pick-up from the hotel.
Please contact our team at shop@claridgesflowers.co.uk to arrange a delivery.
We send our orders via courier and will quote delivery costs when you pay for your order.
You can browse our signature bouquet's here, or we offer bespoke arrangements depending on your requirements. Please contact the team on shop@claridgesflowers.co.uk to order.
Your order will arrive in a Claridge’s Flowers branded gift bag with tissue and Claridge’s ribbon, or in tissue wrap inside a protective brown cardboard box depending on delivery location and delivery method. You can
personalise your order with a gift message when you order via our team.
Yes, you can add a short personalised gift message. This will be written by hand on a Claridge’s Flowers gift card placed inside your order in a branded Claridge’s envelope.
Yes, both of our delivery carriers – DPD and DHL – require a signature upon receipt. Please note that orders containing alcohol may also require ID as proof of age.