FAQS

Please fill out our online form or contact us directly by email at info@claridgesflowers.co.uk.
We’re available Monday to Saturday from 8am to 4pm. (UK time)

You can also ring us on: +44 (0)20 7409 6525

To speak to our team about events, please email events@claridgesflowers.co.uk.

We offer next day and nominated day delivery, 7 days a week, to addresses within the M25 via courier service. We are sometimes able to deliver to addresses beyond the M25, please speak to our team about your requirements.

London same-day delivery is available if orders are placed before 2pm.

Your can also send flowers to guests within Claridge's hotel or pick-up from the hotel.

Please contact our team at shop@claridgesflowers.co.uk to arrange a delivery.

We send our orders via courier and will quote delivery costs when you pay for your order.

You can browse our signature bouquet's here, or we offer bespoke arrangements depending on your requirements. Please contact the team on shop@claridgesflowers.co.uk to order.

Your order will arrive in a Claridge’s Flowers branded gift bag with tissue and Claridge’s ribbon, or in tissue wrap inside a protective brown cardboard box depending on delivery location and delivery method. You can
personalise your order with a gift message during the checkout process.

Yes, you can add a short personalised gift message. This will be written by hand on a Claridge’s Flowers gift card placed inside your order in a branded Claridge’s envelope.